Conversion Conference East 2010 - Agenda





Main Conference & Expo 
Monday, October 4, 2010 (Expo Hall open 8:00am - 7:30pm)
8:00-9:00 Registration & Breakfast
9:00-9:50 K1 - Keynote 1 - Tim Ash
The Four Pillars of Building Instant Trust Online
9:50-10:00 Gold Sponsor Presentation

Get ready to catch more conversions!
Anna Talerico - ion interactive
10:00-10:15 Session Break
10:15-11:15

S1 - Headlines & Copywriting That Work

Jeff Sexton - JeffSextonWrites.com

 

S2 - The Power of Split Testing

Brooks Bell - Brooks Bell Interactive
Lance Loveday - Closed Loop Marketing

 

11:15-11:45 Coffee Break
11:45-12:45

S3 - Graphic Design for Conversion

Sandra Niehaus - Closed Loop Marketing

 

S4 - Segmentation & Personalization

Ross Jenkins - Rapp Collins Worldwide
Ned Kumar - FedEx Services

 

12:45-1:45 Lunch
1:45-3:15

S5 - Ecommerce Optimization

Chris Goward - WiderFunnel
Khalid Saleh - Invesp
Charles Nicholls - SeeWhy

 

S6 - Rapid Fire - Live Landing Page Critiques

Tim Ash - SiteTuners.com
Lance Loveday - Closed Loop Marketing

 

3:15-3:45 Coffee Break
3:45-4:45

S7 - Conversion Ninja Toolbox

Tim Ash - SiteTuners.com

 

S8 - Pay Per Click Landing Page Continuity

Lauren Vaccarello - Salesforce.com
William Leake - Apogee Search

 

4:45-5:00 Break
5:00-6:00

S9 - Business to Business Landing Pages

Scott Brinker - Ion Interactive
Howard Kaplan - Future Now

 

S10 - Ask The Experts - Open Mic

Chris Goward - WiderFunnel
Khalid Saleh - Invesp
Sandra Niehaus - Closed Loop Marketing

 

6:00-7:30 Reception
9:00-12:00

Platinum Sponsor

Silver Sponsor by

Produced by

 
Tuesday, October 5, 2010 (Expo Hall open 8:00am - 4:00pm)   
8:00-9:00 Registration & Breakfast
9:00-9:50 K2 - Keynote 2Patrick Bultema
Decoding Customer Behavior Online
9:50-10:00 Gold Sponsor Presentation

Convert More With The Online Marketing Suite
Adam Justis - Adobe
10:00-10:15 Session Break
10:15-11:15

S11 - Lead Generation Secrets - Getting the Form-fill

William Leake - Apogee Search

 

S12 - The Science of Persuasion

John Whalen - Bridgeline Digital

 

11:15-11:45 Coffee Break
11:45-12:45

S13 - Content Optimization for Conversion

Byron White - IdeaLaunch

 

S14 - Getting Started with Google Website Optimizer

Trevor Claiborne - Google

 

12:45-1:45 Lunch

Free Landing Page Optimization book signing by Tim Ash for all
Conversion Conference attendees

Sponsored by Wiley Press

1:45-3:15

S15 - Tiny Screens – Optimizing for the Mobile Web

Cindy Krum - Rank Mobile
Jonathan Mendez - Ramp Digital

 

S16 - Rapid Fire – Live Page Critiques

Michael Summers - True Action
Tim Ash - SiteTuners.com

 

3:15-3:45 Coffee Break
3:45-4:45

S17 - Video & Rich Media - Promises and Pitfalls

John Cecil - Innovate Media
Patrick Bultema - CodeBaby

 

S18 - Multivariate Testing

Eric Hansen - SiteSpect
Chris Duskin - Omniture Test & Target

 

4:45-5:00 Break
5:00-6:00

S19 - Ten Usability Mistakes that Cause Abandonment*

Michael Summers - True Action

S20 - Ask The Experts – Open Mic

John Whalen - Bridgeline Digital
Trevor Claiborne - Google

 

6:00-7:30 Reception

 

Post-conference Workshops (separate registration fee required)       

 Wednesday, October 6, 2010
 
9:00-1:00

WS1 - Web Design For ROI

Lance Loveday - Closed Loop Marketing
Sandra Niehaus- Closed Loop Marketing

 

WS2 - Landing Page Optimization Hands On

Tim Ash - SiteTuners.com

 

Session Descriptions

K1 - Keynote - The Four Pillars of Building Instant Trust Online

Websites and landing pages face very real trust issues - they are a scary and uncertain unknown to most visitors. Before people will act or transact, their concerns and anxieties must be alleviated. But how can you do this online when you only have seconds to establish trust? In this provocative keynote, SiteTuners CEO and bestselling author of Landing Page Optimization Tim Ash, will show you how to effectively use the Four Pillars Of Trust and smooth the way to your online conversion goals.

Tim Ash – Conference Chairperson, CEO - SiteTuners.com

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Gold Sponsor Presentation - Get ready to catch more conversions!

The Power of Testing”, “Rapid Fire Landing Page Critiques”, and “Conversion Ninja Toolbox”. The sessions here at Conversion Conference are going to provide you with high-impact action items to help you drive up your conversions, but how will you execute those actions when you get back home from the conference? This quick session will help get you headed in the right direction to execute your conversion optimization program.

Anna Talerico – Executive Vice President - ion interactive

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S1 - Headlines & Copywriting That Work

What are the keys to persuasive headlines? How do you capture someone's attention in a fraction of a second with the right "hook"? Learn powerful techniques for writing for conversion from a master practitioner.

Jeff Sexton – Founder - JeffSextonWrites.com

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S2 - The Power of Split Testing

Simple split testing is a powerful tool when used properly and should be the starting point for all landing page testing programs. Understand when split testing is appropriate, how to design your testing strategy, and what elements to test in this informative session. See real life examples of split testing producing powerful results.

Brooks Bell – CEO - Brooks Bell Interactive

Lance Loveday – CEO - Closed Loop Marketing

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S3 - Graphic Design for Conversion

Graphic design is a powerful weapon. Unfortunately it is often used at cross-purposes with conversion. Find out how design can increase your conversions rates instead of undermining them.

Sandra Niehaus – VP User Experience - Closed Loop Marketing

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S4 - Segmentation & Personalization

Understanding your traffic segments and on-site behavior of your visitors can be critical to improving conversion. Learn how segmentation and behavioral targeting can allow you to pinpoint your message and skyrocket response.

Ross Jenkins - Vice President of Analytics, Rapp Collins Worldwide

Ned Kumar - Senior Strategic Marketing Fellow and SEO Strategist, FedEx Services

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S5 - Ecommerce Optimization

The toughest job your website can perform is to get visitors to pull out their credit card! Find out how to lift your sales through real landing page and site conversion testing case studies.

Chris Goward – Co-founder - WiderFunnel

Khalid Saleh – President & Co-founder - Invesp

Charles Nicholls – Founder - SeeWhy

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S6 - Rapid Fire - Live Landing Page Critiques

Your landing page stinks - its just a question of degree. Bring your URL and our experts will give you some quick and actionable tips to immediately improve performance. Guaranteed to be an educational and entertaining session.

Tim Ash – Conference Chairperson, CEO - SiteTuners.com

Lance Loveday – CEO - Closed Loop Marketing

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S7 - Conversion Ninja Toolbox

Learn about practical hands-on tools that can be used to quickly improve conversion rates. No conversion ninja would be caught dead without these.

Tim Ash – Conference Chairperson, CEO - SiteTuners.com

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S8 Pay Per Click Landing Page Continuity

You did your keyword research, wrote your ad copy, and set your bids. Why is your PPC program still not making as much money as it should? FInd out how to keep your promises (and make a lot more money)  by aligning your PPC campaign with what happens downstream on the landing page

Lauren Vaccarello – Sr. Search Marketing Manager - Salesforce.com

William Leake – CEO - Apogee Search

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S9 - Business to Business Landing Pages

What do you do when you are not trying to sell something to consumers? Business to business sales cycles are often longer, and may not even allow you to complete a transaction on the web. Learn the tactics used by top B2B marketers to increase conversion and effectiveness.

Scott Brinker – President - Ion Interactive

Howard Kaplan – Principal - Future Now

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S10 - Ask The Experts - Open Mic

Ask us anything. This is your chance to get your specific questions answered by our experts. So step right up and fire away.

Khalid Saleh – President & Co-founder - Invesp

Sandra Niehaus – VP User Experience - Closed Loop Marketing

Chris Goward – Co-founder - WiderFunnel

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K2 - Keynote - Decoding Customer Behavior Online

Over the years, businesses have invested enormous energy and effort into connecting with customers. After all, this ability to connect with customers is key to getting, serving, and keeping customers. The ultimate measure of customer experience has been the face-to-face conversation. But what do you do when your customer isn’t available to meet face to face, or when it’s implausible? Even more, what do you do when your customers prefer to not connect face-to-face, or even voice-to-voice, but rather prefer being online. The fact is, a growing number of customers are taking up residence online. This presents unique challenges for making the human connection in this new digital world.

This keynote provides insight into the nature of human behavior online. It helps uncover the myths and mistaken assumptions often brought to the online context. In a popular and accessible manner, it draws from recent insights from the disciplines of Neuroscience and Social Psychology to decoding online customer behavior. It provides insights for connecting with customers online. And the presentation give some provocative examples for new innovations being brought to the online customer experience.

Patrick Bultema - CEO - CodeBaby

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Gold Sponsor Presentation - Convert More With The Online Marketing Suite

Time is short. Attention spans are shorter. Competition is fierce. Performance expectations for your online business are sky high. Bottom line: you need to convert more visitors into customers while keeping your current customers coming back for more. How are you going to do it? Where are you going to do it? Why? Not being able to answer these questions is why so many online marketers are still on the sidelines when it comes to conversion optimization. This session will highlight how the Online Marketing Suite can help you answer these questions now and provide the real-time insight you need to kick-start a conversion optimization program and keep it on course once you’re underway.

Adam Justis – Conversion Product Marketing - Adobe

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S11 - Lead Generation Secrets - Getting the Form-fill

What are the best practices for lead generation? Find out how what you do on the landing page can dramatically effect your conversion rate.

William Leake – CEO - Apogee Results

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S12 - The Science of Persuasion

Your brain lies - objective decision making does not exist. Find out the latest findings from the brain and social sciences about what really motivates people to act.

John Whalen – VP User Experience - Bridgeline Digital

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S13 - Content Optimization for Conversion

Content is King. How do you produce high-quality content that supports the desired conversion action? Find out how helpful advice and thought-leadership can be built into a sustainable advantage in closing the sale.

Byron White – CEO - IdeaLaunch

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S14 - Getting Started with Google Website Optimizer

The release of the free Google Website Optimizer tool revolutionized landing page optimization. This free split testing and multivariate testing tool allows you to quickly deploy landing page tests. Find out how about the features this powerful tool and see a hands-on demonstration of how to deploy a landing page test in minutes.

Trevor Claiborne – Product Manager - Google Website Optimizer

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S15 - Tiny Screens - Optimizing for the Mobile Web

Experiencing the web through a computer monitor is going to become a less common experience as on-demand browsing through mobile devices becomes the norm. Learn the special adaptation strategies required to succeed on small screens where every pixel counts.

Cindy Krum – CEO - Rank Mobile

Jonathan Mendez – Principal - Pamp Digital

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S16 - Rapid Fire - Live Page Critiques

Your landing page stinks - its just a question of degree. Bring your URL and our experts will give you some quick and actionable tips to immediately improve performance. Guaranteed to be an educational and entertaining session.

Tim Ash – Conference Chairperson, CEO - SiteTuners.com

Michael Summers – Vice President, Usability - True Action

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S17 - Video & Rich Media - Promises and Pitfalls

Animation and video are an increasingly a normal part of our high-bandwidth web browsing experience. These powerful tactics can create a compelling, powerful, and memorable web interaction. The effects on conversion can be dramatic. Unfortunately conversion can fall just as easily as rise with these attention-grabbing techniques. Learn how to do it right from the experts.

John Cecil - President - Innovate Media

Patrick Bultema - CEO - CodeBaby

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S18 - Multivariate Testing

Find out how advanced multivariate testing allows you to pinpoint the exact combination of page elements to produce the best possible results. Guessing and opinions don't matter anymore when you can get your clients to vote for the most effective designs.

Chris Duskin – Group Product Manager - Omniture Test & Target

Eric Hansen – CEO - SiteSpect

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S19 - Ten Usability Mistakes that Cause Abandonment*

When bad web usability happens, part of the reason is that site creators used the wrong methods to understand their users. Even if you are using analytics and usability testing you may be making some faulty assumptions about your visitors and their needs. Learn about the most common usability mistakes that lead to abandonment, and what you can do to avoid them.

Michael Summers – Vice President, Usability - True Action

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S20 - Ask The Experts - Open Mic

Ask us anything. This is your chance to get your specific questions answered by our experts. So step right up and fire away.

Aaron Kahlow – Founder - Online Marketing Summit

John Whalen – VP User Experience - Bridgeline Digital

Trevor Claiborne – Product Manager - Google Website Optimizer

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WS1 - Web Design For ROI (Post-conference morning workshop)

Could small design changes double your website’s conversion rate? Yes.

The design of a website can have a huge impact on conversion rates and a business’ bottom line. This practical session takes a deep dive into exactly which design elements and guidelines make websites more effective and deliver a better return on investment. Online marketing and post-click design experts Lance Loveday and Sandra Niehaus of Closed Loop Marketing will guide you through best practices, case studies, and do-it-now fixes that will change forever how you view and prioritize web design.

This session will include a live Q&A with the workshop leaders - bring your questions! As time allows, attendees can also submit their websites for a live critique, where recommendations based on the principles discussed during the session will be provided. All participants will receive a personalized autographed copy of the book Web Design for ROI: Turning Browsers into Buyers & Prospects into Leads by Lance Loveday and Sandra Niehaus.

    Who should attend:
  • Online marketing executives
  • Website managers
  • Online marketers
  • Website visual designers
    What you will learn:
  • The role website design plays in online conversion and sales
  • How to make a compelling business case for web design
  • Design tips to increase your website conversion rates today
  • What results other companies have seen from design changes ‒ real world case studies
  • Where to start: how to prioritize redesign efforts intelligently
  • Best practices and guidelines for conversion-optimized design

Lance Loveday – CEO Closed Loop Marketing

Sandra Niehaus – VP User Experience - Closed Loop Marketing

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WS2 - Landing Page Optimization Hands On (Post-conference morning workshop)

How much money are you losing with poorly performing landing pages?

Changes in landing page efficiency can dramatically improve the profitability of your online marketing programs. This fast-paced and practical hands-on training will provide you with a crash course in landing page optimization. Landing page optimization expert and SiteTuners.com CEO Tim Ash will help you to improve conversions by applying “The Matrix” methodology to your landing page or website. The Matrix is a framework for understanding your audience from a user-centered design perspective, and ensures that you will consistently get the more of right people through the right activities in the right order.

All participants will receive a personalized autographed copy of Tim Ash's book Landing Page Optimization: The Definitive Guide To Testing & Tuning For Conversions. Short lecture segments will alternate with practical hands-on work. Participants will complete exercises to apply key concepts to their specific situation.

    Who Should Attend:
  • CMO's
  • Marketing directors
  • Online media buyers
  • Webmasters & web designers
    What You Will Learn:
  • How to define mission-critical parts of your website
  • Defining and measuring the appropriate conversion action
  • Segmenting your online audience into roles
  • Breaking down each role into specific tasks (“use cases”)
  • Understanding key decision making steps (awareness, interest, desire, action)
  • Understanding the psychology of your audience and their cognitive styles

Tim Ash – Conference Chairperson, CEO - SiteTuners.com

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Conference Tracks
Persuasion
Best Practices
Hands On
Testing & Tools

 

Presented by:
Rising Media
SiteTuners Conversion Rate Optimization

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